Order Recap

A written summary in WhatsApp confirming product, size, price, delivery, and total before payment. Reduces mistakes and disputes.

Recaps are especially important for COD: the customer agrees in writing before the driver leaves, and your warehouse picks the right variant.

Use a consistent recap template in Darija or French so every staff member and the AI agent confirm orders the same way.

Ready to use this on your shop? See WhatsApp AI for Morocco or start a free trial.