Agents

One agent, your rules

Set the tone and rules. You control what the AI can say and when to turn it off.

Babliy agent configuration with language and persona settings
  • Your playbook

    Prices, delivery, returns

  • Per chat

    Turn agent on or off

  • On-brand

    Tone that fits your shop

Multilingual by default

The agent matches how your customers write, Darija, French, or English, without you switching settings per chat.

Playbook guardrails

Define what the agent can promise on stock, delivery, and returns so replies stay accurate and on-policy.

Handoff without friction

When a sale needs a human touch, your team jumps into the same WhatsApp thread in one click.

Ready to get started?

Connect WhatsApp, add your catalog, and go live in under 5 minutes. Free trial, no credit card.

Merchants managing WhatsApp customer conversations with Babliy