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Babliy vs helpdesk tools
Zendesk and Intercom weren't built for closing sales on WhatsApp.
Feature
Babliy
Helpdesk (Zendesk, etc.)
Primary use
Sell and fulfill on WhatsApp
Support tickets
Customer experience
Stays in WhatsApp
Portal, email, or ticket ID
AI role
Sales agent with catalog
Deflect support questions
Order flow
Capture from chat
Manual or separate commerce tool
Pricing
MAD plans for shops
Per-seat enterprise pricing
Morocco fit
Darija, local delivery words
English-first workflows
