← Back to changelog
Multilingual agents
AI replies in Darija, French, and English, matching how each customer writes.
Moroccan shops don't pick one language, customers mix Darija, French, and English in the same week. Babliy agents now detect language per message and reply naturally.
Playbook guardrails
Set delivery zones, return rules, and tone in your playbook. The agent stays accurate while sounding like your shop, not a generic bot.
