ماذا يفعل Priya
- Faster first replies after hours
- FAQ coverage from Company Knowledge
- Clean escalation with context
- Theme logs for product feedback
أين يعملون: Web workspace, Slack
التنقل بلغتك. هذا المستند ما زال بالإنجليزية حتى تجهز ترجمة مراجعة.
Support AgentPriya Nair handles first-line questions, escalates edge cases, and logs what customers actually ask so you improve the product.
She works in the Babliy workspace and Slack. Human takeover stays on the same thread.
أين يعملون: Web workspace, Slack
She covers routine volume and nights. Humans keep edge cases, refunds, and brand-critical threads.